Privacy Policy

---

Welcome to Dogs 24/7. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide.
• SMS Information: Phone numbers and consent records collected for the purpose of sending transactional text messages (such as appointment reminders, booking confirmations, account notifications, and customer support updates) and promotional text messages (such as sales, discounts, special offers, events, and marketing communications) when you have opted in.
• Website Usage Information: Information about how you interact with our website, including your IP address, browser type, device information, pages visited, and other analytics data.

We use the information we collect to:

• Provide and improve our services.
• Process appointments, reservations, and customer requests.
• Respond to inquiries and provide customer support.
• Send transactional communications related to your account or services.
• Send promotional communications when you have provided your consent.
• Improve website functionality, security, and user experience.
• Comply with legal and regulatory obligations.

By voluntarily providing your phone number and opting in, you consent to receive text messages from Dogs 24/7 based on your selected preferences.

These messages may include:

• Appointment reminders
• Booking confirmations
• Account and service notifications
• Customer support communications
• Promotional offers, discounts, events, and marketing updates (only if you have opted in)

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

We value your privacy and do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may share limited information with trusted service providers that help us operate our business, such as website hosting providers, payment processors, analytics providers, customer communication platforms, and SMS delivery providers. These providers may only access information necessary to perform services on our behalf and are contractually required to safeguard your information.

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Customer information is stored securely and is only accessible to authorized personnel who require access to perform their job responsibilities.

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information provided below. We will process requests in accordance with applicable laws and regulations.

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

You have the right to:

• Access your personal information.
• Correct or update your personal information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.
• Request information about the personal data we maintain about you.
• 
  

To exercise any of these rights, please contact us at EnterpriseCommunications@247.dog.

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Dogs 24/7

Phone: 833-364-7247

Email: EnterpriseCommunications@247.dog